{"id":160,"date":"2025-07-20T05:20:23","date_gmt":"2025-07-20T05:20:23","guid":{"rendered":"https:\/\/genericexports.com\/?page_id=160"},"modified":"2026-01-24T12:53:12","modified_gmt":"2026-01-24T12:53:12","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/genericexports.com\/index.php\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n

Do you ship worldwide?<\/strong><\/p>\n\n\n\n

Generic Exports International Limited currently exports pharmaceutical products to the Republic of Ireland, Northern Ireland, the United Kingdom, the United States, Canada, and France. As we are an international pharmacy, we are bound to regulations which may vary by country. Please inquire about any specific pharmaceutical you may be searching for.<\/p>\n\n\n\n

Where do you source your products?<\/strong><\/p>\n\n\n\n

We at Generic Exports are incredibly fortunate to be in a position where we have access to a wide variety of pharmaceuticals all over the world.<\/em> We personally inspect the entire process, from manufacturing to distribution, and are expanding regularly. The manufacturers for our products are located in – Amsterdam, Netherlands (EEA<\/a>) – Vancouver, Canada (USMCA<\/a>) – Copenhagen, Denmark (EEA<\/a>) – Gandhinagar, India (CEPA<\/a>) – Navi Mumbai, India (CEPA<\/a>) – Parma, Italy (EEA<\/a>) – Fukuoka, Japan (CEPA<\/a>) – San Bernardino, California, United States of America (USMCA<\/a>)<\/p>\n\n\n\n

Are your products safe?<\/strong><\/p>\n\n\n\n

Absolutely! Generic Exports has decades of experience in sourcing the highest-quality, safe and legitimate. Our products are the real, genuine medications that a Physician would prescribe, always in their original packaging.<\/p>\n\n\n\n

Where are you located?<\/strong><\/p>\n\n\n\n

We have distribution offices in Canada, India, and Hong Kong. We are also expanding our distribution operations to the United States in the coming months.<\/p>\n\n\n\n

How do I place an order?<\/strong><\/p>\n\n\n\n

For inquiries about our products, or to place an order off of our catalogue, please contact support@genericexports.com<\/a> or fill out our Contact Us<\/a> form. We have many pharmaceutical products on stand-by.<\/p>\n\n\n\n

What forms of payment are accepted?<\/strong><\/p>\n\n\n\n

We have partnered with many major financial institutions globally. We accept credit card payments, as well as transfers via PayPal or Wise. <\/p>\n\n\n\n

Please note that the prices are currently in USD. We can accept foreign currency upon request. We are working to convert our prices to foreign currency and broaden payment methods as soon as possible.<\/p>\n\n\n\n

How does shipping work?<\/strong><\/p>\n\n\n\n

Shipping is tracked, we will calculate shipping costs based on quantity, rest assured we are pleased to offer some of the lowest shipping rates in the industry due to our close relationships with pharmaceutical shippers worldwide. If the nearest distribution office to you does not have enough of a particular product in stock, rest assured we have multiple locations globally to ensure you receive your medications as promised. Our customer service staff will never ask you for payment directly. We guarantee your product will arrive within 60 days or we will reship free of charge and\/or offer at least 50% refund to you<\/strong>. You are also entitled to a full refund upon cancellation up to the point when it leaves its final distribution centre.<\/p>\n\n\n\n

Will the parcel say that I ordered medication?<\/strong><\/p>\n\n\n\n

Every one of our parcels is shipped with the utmost discretion. No one will be able to tell what you ordered.<\/p>\n\n\n\n

Will I receive an invoice?<\/strong><\/p>\n\n\n\n

You will receive an invoice via the email you provided us. Note that this email will be originating from our partner World Enterprise Services.<\/p>\n\n\n\n

How do I find the product I am looking for?<\/strong><\/p>\n\n\n\n

Use the search function or select the Filters<\/em> button to better define your view of our collection of pharmaceuticals. In consideration of our commitment to discretion, the products are labeled by their product numbers (this does not affect the search function), and the emails you receive will be originating from our partner World Enterprise Services.<\/p>\n\n\n\n

How do I contact Generic Exports?<\/strong><\/p>\n\n\n\n

Email support@genericexports.com<\/a> or fill out the contact us<\/a> form. A Generic Exports staff member will respond to your inquiry as soon as possible.<\/p>\n\n\n\n

What is your mission?<\/strong><\/p>\n\n\n\n

Our mission is to:<\/p>\n\n\n\n